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Privacy Policy

Last updated: [05.07.2026]

SJS Tiling (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you visit our website or contact us regarding our bathroom renovation services.

1. Who We Are

SJS Tiling [Business address or service area — À COMPLÉTER] Email: sjstiling@outlook.com Phone: 447747737290

2. Information We Collect

When you use our enquiry form or contact us directly, we may collect:

  • Full name
  • Phone number
  • Email address
  • Project address
  • Details about your project that you provide to us

We may also automatically collect limited technical data (browser type, device, pages visited) via standard website analytics, used only to improve site performance.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiry and provide a quote
  • Discuss and plan your bathroom renovation project
  • Communicate with you about your project if you become a customer
  • Improve our website and services

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing

We process your data on the basis of:

  • Consent — when you voluntarily submit the enquiry form
  • Legitimate interest — to respond to enquiries and manage customer relationships
  • Contract — if you become a customer, to deliver the agreed services

5. Data Sharing

We may share your information with trusted tradespeople (plumbers, electricians, joiners) directly involved in delivering your project, only where necessary to complete the work. We do not share your data for marketing purposes with third parties.

6. Data Retention

We retain enquiry and customer data only for as long as necessary to fulfil the purposes outlined above, or as required by law (e.g. accounting and tax obligations), typically [6 years — standard UK retention for business records, À CONFIRMER].

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at sjstiling@outlook.com.

8. Cookies

Our website may use cookies to improve your browsing experience [adapter selon les outils réellement utilisés : Google Analytics, embed Google Reviews, etc. — À COMPLÉTER une fois le tracking défini]. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at sjstiling@outlook.com or 447747737290.